Black Chalk Inner Circle Wine Club
Terms and Conditions
MEMBERSHIP SIGN UP AND PAYMENT
1.1. The Black Chalk Inner Circle Wine Club operates an annual tiered system. All new member sign ups will automatically join Tier One for a full calendar year
1.2. We take payment upon the sign up of a new member. Once payment has been taken, you will receive a welcome email to the address entered during the sign up process. This email will include the codes needed to redeem some of your Inner Circle member benefits
1.3. Members may pay upfront for years 1-3 of the Inner Circle wine club at a discounted rate of £810 Payment will be taken in full upon sign up. Members will start on tier one and receive an email reminder upon progression date to the next tier detailing their new tiers discount codes
1.4. All members consent to having their name, address and payment card details stored in the Inner circle members database upon signup to the Inner Circle. For information on how your details are stored and shared, please see the Black Chalk privacy policy here. You may withdraw your consent at anytime by contacting sales@blackchalkwine.co.uk
MEMBERSHIP RENEWAL AND PAYMENT
2.1. Your member sign up date will automatically become your auto-renewal date
2.2. You will receive an email reminder 2 weeks in advance of your renewal date
2.2. Payment will be taken automatically on your renewal date using the card details saved in your members profile
2.3. On renewal you will automatically be moved into the next tier of the Inner Circle. The Inner Circle benefits increase for each year of
renewed membership
MEMBERSHIP CANCELLATION AND REFUNDS
3.1. All members have the right to cancel their memberships at any time during their annual membership
3.2. Members are not entitled to a full or partial refund for cancelled Inner Circle memberships
3.3. Any member who wishes to rejoin after cancellation will be required to sign up as a Tier One member
3.4. All members will be prompted by email before their auto-renewal date. This email will include a prompt if you wish to cancel your membership before the next annual payment is taken and subsequent tier’s shipment of wine is sent
SHIPPING MEMBERS WINE
4.1. We will aim to ship your wine as soon as possible after your sign up/renewal date. We will ship all wine to the address saved in your
members profile
4.2. Members can update their address at any time via the Inner Circle membership login, in their members profile or to make any urgent amendments to shipping addresses sales@blackchalkwine.co.uk
4.3. All members receive free UK Mainland delivery on all orders of 6 bottles or more. We can ship wines to non-UK mainland or Europe for an additional charge, please contact us to arrange this at
GENERAL
5.1. All members of the Black Chalk Inner Circle must be over 18 years of age
5.2. We need to collect your contact information in order to arrange your wine delivery, contact you about member benefits and in order to process club membership renewals. For information on how your details are stored and shared, please see the Black Chalk privacy policy. We will only use your personal information for Inner Circle club membership purposes. You may withdraw your consent at anytime by contacting sales@blackchalkwine.co.uk
5.3. As part of your membership, you agree to receive updates of new releases, invitations to events, exclusive offers and general winery and vineyard updates in the form of Inner Circle newsletters
5.1. All members of the Black Chalk Inner Circle must be over 18 years of age
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TIER ONE TERMS
6.1. All tier one members will be sent a set mixed case of 6 wines (2 x Black Chalk Classic, 2 x Black Chalk Wild Rose, 1 x Little White Lie Chardonnay, 1 x Dancer in Pink rosé)
6.1.1. Members may opt to collect their mixed case from the winery directly. This arrangement is to be made in advance via email sales@blackchalkwine.co.uk or phone 01264 860 440
6.1.2. The composition of tier one members mixed cases are subject to change depending on stock levels and availability. We will always endeavour to send the nearest available alternative
6.2. All tier one members will receive a Tour & Tasting with lunch voucher code valid for 4 people
6.2.1. Tier one members can book their Tour & tasting with lunch via our website here using the code provided in their Inner Circle welcome email
6.2.2 Tier One members are entitled to use their Tour & Tasting with lunch vouchers across multiple visits
6.3. Tier One members will receive an exclusive 10% discount for the calendar year of their membership on all online and in-shop purchases, subject to availability
6.3.1. Members can redeem their 10% discount by using the code provided in their Inner Circle welcome email, at the checkout online or by quoting in the Black Chalk shop
6.4. Tier One members will receive an email Invite to the Black Chalk harvest day and lunch (which usually occurs in September)
6.4.1. The Harvest date is subject to change. We will endeavour to notify members with any changes to the schedule as soon as we can
6.5. Members will receive access to limited release wines subject to availability via the Inner Circle monthly newsletter
6.5.1. There is no guarantee of limited release wines
6.6. Members will be offered two free glasses of Black Chalk Classic to redeem in the Black Chalk Tasting Room on the member’s birthday
6.6.1. Members will receive an email notification at the start of the calendar month their birthday falls in
6.6.2. To redeem, members must show the offer email to a member of staff in the Tasting Room
6.6.3. This offer must be redeemed in the calendar month the member’s birthday falls in. We can be flexible with redemption dates on
prior arrangement
6.7. Tier One Members are entitled to 10% off Wild Escape Treehouse stays. To redeem, members can view availability here and book
by emailing info@wildescapes.com
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TIER TWO TERMS
7.1. All tier two members will be sent a set mixed case of 6 wines of their own selection
7.1.2. Tier two mixed cases must contain no more than 3 bottles of any wine
7.1.3. Members may opt to collect their mixed case from the winery directly. This arrangement is to be made in advance via email sales@blackchalkwine.co.uk or phone 01264 860 440
7.1.4. The composition of tier two members mixed cases is dependant on stock levels and availability. If we cannot fulfil your selection we will always endeavour to send the nearest available alternative
7.2. All tier two members will receive a Sparkling Afternoon Tea voucher code valid for 4 people
7.2.1. Tier two members can book their Afternoon Tea via our website here using the code provided in their Inner Circle Tier two welcome email
7.2.2. Tier two members are entitled to use their Afternoon Tea vouchers across multiple visits
7.2.3. Tier two members must book their afternoon tea at least 48 hours in advance
7.3. Tier two members will receive an Invitation via email to either a Winemaking or Viticulture masterclass at Black Chalk Wine during the calendar year of their membership
7.3.1. The timings of these masterclasses are to be decided but will fall in Spring and Autumn
7.3.2. Members will be given at least a months notice of the event. For members who are unable to make the initial masterclass, we can offer a single alternative masterclass date.
7.4. Tier two members will receive an exclusive 15% discount for the calendar year of their membership on all online and in-shop purchases, subject to availability
7.4.1. Members can redeem their 15% discount by using the code provided in their Inner Circle Tier Two welcome email, at the checkout online or by quoting in the Black Chalk shop
7.5. Tier two members will receive an email Invite to the Black Chalk harvest day and lunch (which usually occurs in October)
7.5.1. The Harvest date is subject to change. We will endeavour to notify members with any changes to the schedule as soon as we can
7.6. Members will receive access to limited release wines subject to availability via the Inner Circle monthly newsletter
7.6.1. There is no guarantee of limited release wines
7.7. Members will be offered two free glasses of Black Chalk Classic and a sharing cheeseboard to redeem in the Black Chalk Tasting Room on the member’s birthday
7.7.1. Members will receive an email notification at the start of the calendar month their birthday falls in
7.7.2. To redeem, members must show the offer email to a member of staff in the Tasting Room
7.7.3. This offer must be redeemed in the calendar month the member’s birthday falls in. We can be flexible with redemption dates on prior arrangement
7.7.4. A cheeseboard constitutes large sharing cheeseboard from the Black Chalk Tasting Room menu. Vegan options are available, we require at l least 48 hours notice. Please email us via sales@blackchalkwine.co.uk to arrange an alternative
7.8. Tier Two Members are entitled to 12% off Wild Escape Treehouse stays. To redeem, members can view availability here and book by emailing info@wildescapes.com
TIER THREE TERMS
8.1. All tier three members will be sent a set mixed case of 6 wines including two limited release wines, subject to availability. We will always endeavour to send the nearest available alternative
8.1.1. Tier three members will receive a set of 6 branded Black Chalk glasses and a Black Chalk sparkling wine stopper alongside their
mixed case of wine
8.1.2. Members may opt to collect their mixed case, glasses and stopper from the winery directly. This arrangement is to be made in advance via email sales@blackchalkwine.co.uk or phone 01264 860 440
8.2. All tier three members will receive two tickets to a Black Chalk Event during the calendar year of their third year of membership
8.2.1. A Black Chalk Event may include but is not limited to Winemaker Dinner, Fizz Fest, Fairy Lights and Fizz, Foraging masterclass, ticketed events held in the Circle Vineyard
8.2.2. Tier three members will be notified of the event at least a month in advance
8.2.3. We will endeavour to provide an alternative event if a member is unable to make the initial event date
8.3. Tier three members will receive an Invitation via email to either a Winemaking or Viticulture masterclass at Black Chalk Wine during the calendar year of their membership. The tier three masterclass will not be a repeat of the tier two masterclass
8.3.1. The timings of these masterclasses is to be decided but will fall in Spring and Autumn
8.3.2. Members will be given at least a months notice of the event and we will endeavour to arrange an alternative invite for those who are unable to make the initial masterclass
8.4. Tier three members will receive an exclusive 20% discount for the calendar year of their membership on all online and in-shop purchases, subject to availability
8.4.1. Members can redeem their 20% discount by using the code provided in their Inner Circle Tier Three welcome email, at the checkout online or by quoting in the Black Chalk shop
8.5. Tier three members will receive an email Invite to the Black Chalk harvest day and lunch (which usually occurs in October)
8.5.1. The Harvest date is subject to change. We will endeavour to notify members with any changes to the schedule as soon as we can
8.6. Members will receive access to limited release wines subject to availability via the Inner Circle monthly newsletter
8.6.1. There is no guarantee of limited release wines
8.7. Members will be offered a bottle of Black Chalk Classic and lunch to redeem in the Black Chalk Tasting Room on the member’s birthday
8.7.1. Members will receive an email notification at the start of the calendar month their birthday falls in
8.7.2. To redeem, members must show the offer email to a member of staff in the Tasting Room
8.7.3. This offer must be redeemed in the calendar month the member’s birthday falls in. We can be flexible with redemption dates on
prior arrangement
8.7.4. Lunch constitutes two sharing platters from the Black Chalk Tasting Room menu. Vegetarian or Vegan options are available, we require at least 48 hours notice. Please email us via sales@blackchalkwine.co.uk to arrange an alternative
8.8. Tier Three Members are entitled to 14% off Wild Escape Treehouse stays. To redeem, members can view availability here and book by emailing info@wildescapes.com
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